DUA and Simplified Import Clearance on the Canaries — Complete Comparison
What is the DUA and when do you need it instead of the H7? Full guide to simplified import clearance.
If you live on the Canary Islands or import goods there, you'll soon meet two terms: DUA (Documento Único Administrativo) and H7 (simplified import clearance). Both are official customs declarations — but when do you need which? This guide explains the differences in detail.
What is the DUA?
The DUA is Spain's official customs declaration and the standard document for commercial imports and higher values. The name says it: "Documento Único Administrativo". It's the Spanish equivalent of the EU-wide unified document.
DUA is required for:
- Business imports (B2B)
- Shipments over €150 value
- Goods with special taxes (AIEM, customs duties)
- Large-volume private imports
DUA contains:
- 56 fields with detailed info per position
- TARIC code (10-digit goods identifier)
- Importer's EORI number
- Full supply-chain data
- Customs-value calculation
- Supporting documents (invoice, freight bill, insurance)
What is the simplified H7 form?
The H7 form (Declaración Simplificada H7) was introduced in 2021 as part of the EU's "ICS2" reform. It's a simplified variant of the full DUA for low values.
H7 applies to:
- Private recipients
- Online orders
- Gifts
- Goods value up to €150 (excl. shipping)
H7 contains (vs DUA):
- ~30 fields instead of 56
- Simplified goods description
- TARIC optional (4-digit often enough)
- No EORI required
- No tax advisor needed
Direct comparison: H7 vs DUA
| Criterion | H7 (simplified) | DUA (full) |
|---|---|---|
| Goods value | up to €150 | over €150 |
| Recipient | private or business | business or private |
| Processing time | <24 hours | 1–5 working days |
| Tax advisor needed? | no | usually yes |
| EORI needed? | no | yes |
| TARIC code? | optional | yes, 10-digit |
| Self-clearance cost | €0–8.95 | €30–150 |
| Via carrier | €25–60 | €80–250 |
| Complexity | low (5 min) | medium-high (hours) |
| Special goods? | not all | all |
When do you need H7?
H7 is required for:
- Private recipient
- Goods value up to €150
- Standard goods (not large-volume tobacco, alcohol, restricted food)
- B2C or C2C shipment
H7 examples:
- Amazon order €80 → H7
- Gift from mainland relative €30 → H7
- AliExpress €120 → H7
When do you need DUA?
DUA is required for:
- Goods value over €150
- Commercial imports (also under €150)
- Special goods (large-volume tobacco/alcohol, restricted food)
- Resale, commercial use
DUA examples:
- Bulk online order €500 → DUA
- Industrial import → DUA
- Private auto part €200 → DUA
- Bulk spirits → DUA
Simplified import clearance with H7 — step by step
- Read carrier notification
- Gather documents: invoice + NIF/NIE
- Fill out H7 form (5 minutes online)
- Pay IGIC (7% on goods + shipping)
- Carrier handles or you save by self-filing
- Release in 24 hours
Full import clearance with DUA — step by step
- Apply for EORI (one-time, free at AEAT)
- Hire tax advisor or freight forwarder
- TARIC research (per position)
- Fill DUA (1–5 working days)
- Pay IGIC + duties + AIEM
- Forwarder clears (extra €80–250)
- Release after 1–5 working days
Tips for switching between H7 and DUA
Tip 1: Just over €150 → split
At €155: better order two shipments at €77.50 each → both H7 → save €80–250 DUA processing.Tip 2: Invoice date matters
With staggered shipping: ensure invoice date before shipping date.Tip 3: Don't forget AIEM
Tobacco, alcohol, certain electronics: include AIEM. Even H7 shipments can be AIEM-liable.Tip 4: Apply for EORI early
Frequent importers should apply — also as private person possible. Processing 1–2 weeks.Common mistakes choosing between H7 and DUA
- Shipment over €150 declared as H7: customs rejects, parcel stuck
- Tobacco as H7: even under €150 may need DUA
- Wrong TARIC: shipment delayed, duty re-calculated
- No EORI for DUA: no processing possible
Canary import authorities
- AEAT (Agencia Estatal de Administración Tributaria) — main customs authority
- Aduana de Tenerife — Tenerife customs office
- Aduana de Gran Canaria — Gran Canaria customs office
- Hacienda Canaria — IGIC tax authority
What Import Canarias Facil does — and what you do
Import Canarias Facil is not a customs broker. We are a guided online tool that helps you fill out the H7 form (invoice OCR, validation, PDF download). We explain step by step what to do as the recipient of a parcel ≤ €150 — whether your shipment is C2C (gift from a private sender) or B2C (Amazon, AliExpress, online shops).
What we do:
- Guided workflow for the H7 form with OCR recognition of your invoice
- PDF export of the completed form
- Step-by-step instructions for the next actions (carrier submission, payment, release)
What you as the parcel recipient do:
- Submit the completed H7 PDF to your carrier (DHL, Correos, FedEx, UPS, etc.) or upload it via the AEAT portal
- Pay IGIC (7% on goods + shipping) + carrier handling fee
- Obtain customs clearance and arrange final delivery
Communication with logistics companies and customs authorities stays between you and them. We do not act on your behalf.
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FAQ
My shipment is €145 + €10 shipping — H7 or DUA?
H7. The €150 limit is on goods value (excl. shipping).
Do I need an EORI as a private person?
Only for DUA. For H7 your NIF/NIE is enough.
What is TARIC code?
A 10-digit code classifying goods exactly. Determines duty. For H7 4–6 digits often enough; for DUA all 10.
Can I upgrade from H7 to DUA?
If customs requires DUA (e.g. value higher than declared), you'll be notified and have to file DUA.
Who helps with DUA?
Forwarders, customs agents, tax advisors. Costs €80–250. ImportCanariasFacil currently covers only H7.
Practical example 1: Tenerife student orders a textbook
Maria, a student in La Laguna, orders a specialist book on Amazon.de for €65 (€8 shipping). She is surprised that during checkout the note "Delivery may be delayed" appears. A week later DHL emails her: "Parcel at customs, action required."
What happens in detail:
- Customs is waiting for the H7 form (value below €150 → simplified version)
- Maria has to pay IGIC: 7% of €73 = €5.11
- DHL offers self-clearance handling for €18
Maria has two options:
- Option A: DHL handles it → final price: 65 + 8 + 5.11 + 18 = €96.11
- Option B: H7 self-filed via ImportCanariasFacil → final price: 65 + 8 + 5.11 + 0 (first form free) = €78.11
Saving: €18. For future orders she pays €8.95 per H7 — still cheaper than the carrier handling fee.
Practical example 2: Hamburg family sends a gift to grandparents on Lanzarote
Bea and Klaus from Hamburg send a box with family photos, a book and chocolate to grandma's 80th birthday — estimated total value €45. They use DHL Standard.
What happens with the shipment?
- Reaches customs on Lanzarote
- Carrier contacts the grandparents: C2C shipment, value declaration needed
- Grandma (86) is overwhelmed by the customs portal
Solution: her grandson Diego (lives on Tenerife) takes over:
- Logs into ImportCanariasFacil
- Selects C2C workflow
- Enters estimated value €45
- Ticks "no invoice available"
- IGIC: 7% on €45 = €3.15
- H7 PDF generated in 5 minutes
- Grandma pays €3.15 online → parcel released within 24 hours
Lesson: even C2C shipments need an H7. With help from a digitally-savvy family member, it's manageable.
Deep-dive: How exactly is IGIC calculated?
IGIC stands for "Impuesto General Indirecto Canario" — the Canary VAT. It has multiple rates:
| Rate | Application | Examples |
|---|---|---|
| 0% | Basic foods, some books | Bread, water, certain books |
| 3% | Reduced rate | Newspapers, audiobooks, some foods |
| 7% | Standard rate | Most consumer goods |
| 9.5% | Increased rate | Jewelry, furs |
| 13.5% | Special rate | Tobacco (in addition to AIEM) |
| 20% | Luxury rate | Very rare, hardly used |
What is the difference vs. IVA on the mainland?
IVA (Impuesto sobre el Valor Añadido) is the Spanish VAT on the mainland with rates of 4%, 10% and 21%. The Canary IGIC completely replaces it.
Advantage for consumers in the Canaries: usually lower taxes than on the mainland (7% vs 21%). Disadvantage: a customs barrier that complicates online shopping from the mainland.
What is AIEM?
AIEM (Arbitrio sobre Importaciones y Entregas de Mercancías en las Islas Canarias) is a special tax on the Canaries. It protects the local industry by making imported competing products more expensive. Areas of application:
- Tobacco: up to 25%
- Alcoholic beverages (spirits, some wines): up to 25%
- Some construction materials: 5–15%
- Specific electronics: 0–10%
Practical tips for regular island shoppers
If you frequently receive parcels in the Canaries:
- Apply for an EORI number — free, simplifies future DUA shipments
- Get an NIE in time — at the police or Spanish consulate
- Find preferred senders — some online shops ship without issues, others refuse
- Plan combined orders — one larger order every 2–3 months
- ImportCanariasFacil subscription (€48.95/month) pays off from ~6 shipments/month
What to do in disputes?
If customs rejects your declaration or charges higher rates than expected:
- Written appeal to the Aduana (within 30 days)
- Consult a tax advisor (cost €80–200)
- Contact Canary consumer protection (OMIC) for carrier issues
- Online forum for Canary residents (e.g., Tenerife forum) — many have similar experiences
Frequently asked questions — extended
Are there allowances for personal shipments?
Yes. Personal shipments under €22 value are usually IGIC-free, but the customs declaration is still mandatory. That is the smallest threshold.
How do Lanzarote and Tenerife differ in customs?
Functionally identical. The main customs offices are in Las Palmas (for the eastern islands) and Santa Cruz de Tenerife (for the western islands). Shipments are usually routed to the nearest customs office.
Can I have parcels sent to a friend who handles the customs declaration?
In theory yes. In practice, the NIF/NIE of the declared recipient is used. If your friend clears it, their NIE goes on the H7.
What if I live in the Canaries but have no NIE?
Then you need one before you can receive parcels from the mainland. Apply at the Spanish police (Extranjería).
Do Brexit rules apply?
Yes. Shipments from the UK have been treated as third-country imports since 2021 → DUA-required from €150, customs duties 0–17%, higher carrier fees.