.tippy-box[data-animation=fade][data-state=hidden]{opacity:0}[data-tippy-root]{max-width:calc(100vw - 10px)}.tippy-box{position:relative;background-color:#333;color:#fff;border-radius:4px;font-size:14px;line-height:1.4;white-space:normal;outline:0;transition-property:transform,visibility,opacity}.tippy-box[data-placement^=top]>.tippy-arrow{bottom:0}.tippy-box[data-placement^=top]>.tippy-arrow:before{bottom:-7px;left:0;border-width:8px 8px 0;border-top-color:initial;transform-origin:center top}.tippy-box[data-placement^=bottom]>.tippy-arrow{top:0}.tippy-box[data-placement^=bottom]>.tippy-arrow:before{top:-7px;left:0;border-width:0 8px 8px;border-bottom-color:initial;transform-origin:center bottom}.tippy-box[data-placement^=left]>.tippy-arrow{right:0}.tippy-box[data-placement^=left]>.tippy-arrow:before{border-width:8px 0 8px 8px;border-left-color:initial;right:-7px;transform-origin:center 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#5b5e6926;background-color:#fff}.tippy-box[data-theme~=light][data-placement^=top]>.tippy-arrow:before{border-top-color:#fff}.tippy-box[data-theme~=light][data-placement^=bottom]>.tippy-arrow:before{border-bottom-color:#fff}.tippy-box[data-theme~=light][data-placement^=left]>.tippy-arrow:before{border-left-color:#fff}.tippy-box[data-theme~=light][data-placement^=right]>.tippy-arrow:before{border-right-color:#fff}.tippy-box[data-theme~=light]>.tippy-backdrop{background-color:#fff}.tippy-box[data-theme~=light]>.tippy-svg-arrow{fill:#fff}.admin-sent-emails{padding:1.5rem}.admin-sent-emails h2{margin:0 0 6px;color:#333}.sent-hint{margin:0 0 18px;font-size:13.5px;color:#666;line-height:1.5;max-width:760px}.sent-filter-bar{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-bottom:16px;padding:12px 14px;background:#fff;border-radius:8px;box-shadow:0 2px 8px #00000014}.sent-search{flex:1 1 220px;min-width:0;padding:9px 12px;border:1px solid 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#dee2e6}.sent-emails-table td{padding:11px 14px;border-bottom:1px solid #eef0f2;font-size:13.5px;vertical-align:middle}.sent-emails-table tr:last-child td{border-bottom:none}.sent-subject-cell{max-width:360px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sent-recipient-cell{color:#444;font-family:Outfit,sans-serif}.sent-type-pill{display:inline-block;padding:3px 10px;border-radius:11px;background:#eef0f3;color:#444;font-size:12px;font-weight:500}.sent-status-pill{display:inline-block;padding:3px 10px;border-radius:11px;font-size:12px;font-weight:600}.sent-status-ok{background:#d1e7dd;color:#0f5132}.sent-status-err{background:#f8d7da;color:#842029}.sent-status-unknown{background:#e9ecef;color:#555}.sent-view-btn{padding:6px 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thead{display:none}.sent-emails-table tr{background:#fff;border-radius:8px;padding:12px 14px;margin-bottom:10px;box-shadow:0 2px 6px #00000014}.sent-emails-table td{padding:5px 0;border:0;font-size:13.5px}.sent-emails-table td:before{content:attr(data-label) ": ";color:#777;font-weight:600;margin-right:4px}.sent-subject-cell{max-width:none;white-space:normal;overflow:visible;text-overflow:clip;font-weight:600;color:#222}.sent-subject-cell:before{content:""!important}.sent-view-btn{width:100%;min-height:44px;font-size:14px;margin-top:6px}.sent-modal-backdrop{padding:0}.sent-modal{max-width:100%;max-height:100vh;height:100vh;border-radius:0}.sent-modal-meta{grid-template-columns:1fr}}.admin-support-dashboard{padding:2rem}.admin-support-dashboard h2{margin:0 0 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#ddd;border-radius:4px;font-size:1rem}.result-count{color:#666;font-size:.9rem}.tickets-table{background:#fff;border-radius:8px;box-shadow:0 2px 8px #0000001a;overflow:hidden}.tickets-table table{width:100%;border-collapse:collapse}.tickets-table th{padding:1rem;background:#f8f9fa;text-align:left;font-weight:600;color:#555;border-bottom:2px solid #dee2e6}.tickets-table td{padding:1rem;border-bottom:1px solid #dee2e6}.tickets-table tr:last-child td{border-bottom:none}.subject-cell{max-width:300px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.btn-view{padding:.5rem 1rem;background:#d4a843;color:#fff;border:none;border-radius:4px;cursor:pointer;transition:background .2s}.btn-view:hover{background:#c49835}.admin-ticket-detail{padding:2rem;max-width:1000px;margin:0 auto}.back-button{margin-bottom:1.5rem;padding:.5rem 1rem;background:none;border:1px solid #ddd;border-radius:4px;color:#555;cursor:pointer;transition:all 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#0000000f}.conv-bubble-user{align-self:flex-start;background:#fff;border:1px solid #e5e7eb;border-bottom-left-radius:4px}.conv-bubble-admin{align-self:flex-end;background:#fff4dc;border:1px solid #f0d28a;border-bottom-right-radius:4px}.conv-bubble-meta{display:flex;gap:10px;align-items:baseline;font-size:12px;color:#777;margin-bottom:6px}.conv-bubble-meta strong{color:#333;font-weight:600}.conv-bubble-body{font-size:14.5px;line-height:1.55;color:#2b2b2b;white-space:pre-wrap;word-break:break-word}.conv-edit-link{display:inline-block;margin-top:10px;padding:4px 0;background:none;border:0;color:#8a5d10;font-size:12.5px;cursor:pointer;font-weight:600;text-decoration:underline;text-underline-offset:2px}.conv-edit-link:hover{color:#5a3d09}.conv-bubble-actions{display:flex;flex-wrap:wrap;gap:14px;margin-top:10px;align-items:center}.conv-resend-link,.conv-translate-link{display:inline-flex;align-items:center;gap:5px;padding:4px 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#fde68a;border-radius:6px;font-size:12.5px;color:#713f12;line-height:1.5}.conv-translate-row{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-bottom:12px;padding:10px 12px;background:#f0fdfa;border:1px solid #ccfbf1;border-radius:6px}.conv-translate-row-label{font-size:12.5px;font-weight:600;color:#0f766e}.conv-translate-select{padding:6px 10px;border:1px solid #99f6e4;border-radius:5px;background:#fff;font-size:13px;font-weight:600;color:#0f766e;cursor:pointer;min-width:70px}.conv-translate-reply-btn{flex:1;min-width:140px;padding:8px 14px;background:linear-gradient(135deg,#0b7a6e,#0a9789);color:var(--icf-text);border:0;border-radius:5px;cursor:pointer;font-size:13px;font-weight:600;text-align:center;min-height:36px}.conv-translate-reply-btn:hover:not(:disabled){filter:brightness(1.08)}.conv-translate-reply-btn:disabled{opacity:.5;cursor:not-allowed}.conv-reply{margin-top:8px;padding:16px;background:#f8f9fa;border:1px solid #e0e3e8;border-radius:10px}.conv-reply-label{display:block;margin-bottom:8px;font-size:13px;font-weight:600;color:#555}.conv-reply textarea{width:100%;padding:12px;border:1px solid #ccc;border-radius:6px;font-family:inherit;font-size:14px;line-height:1.5;resize:vertical;margin-bottom:12px;box-sizing:border-box}.conv-reply textarea:focus{outline:none;border-color:#d4a843;box-shadow:0 0 0 3px #d4a84326}.response-form-options{display:flex;flex-wrap:wrap;gap:12px 18px;margin:0 0 14px;font-size:13.5px;color:#555}.response-form-option{display:inline-flex;align-items:center;gap:6px;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none}.response-form-option input[type=radio]{margin:0;cursor:pointer}.response-feedback{padding:10px 14px;border-radius:6px;font-size:13.5px;margin:0 0 12px;line-height:1.4}.response-feedback-success{background:#d1e7dd;color:#0f5132;border:1px solid #badbcc}.response-feedback-error{background:#f8d7da;color:#842029;border:1px solid #f5c2c7}.btn-send-response{width:100%;font-size:15px;padding:14px 20px;min-height:48px}@media (max-width: 720px){.admin-support-dashboard,.admin-ticket-detail{padding:12px}.admin-support-dashboard h2,.admin-ticket-detail .ticket-header h2{font-size:18px;margin-bottom:12px}.support-stats{grid-template-columns:repeat(2,1fr);gap:8px;margin-bottom:14px}.stat-card{padding:12px 8px}.stat-number{font-size:22px;margin-bottom:2px}.stat-label{font-size:11px;letter-spacing:0}.filter-bar{flex-direction:column;align-items:stretch;gap:8px;padding:10px}.filter-select{width:100%;font-size:15px;padding:10px 12px;min-height:44px}.result-count{text-align:right;font-size:12px}.tickets-table{background:transparent;box-shadow:none;overflow:visible}.tickets-table table,.tickets-table thead,.tickets-table tbody,.tickets-table tr,.tickets-table th,.tickets-table td{display:block;width:100%}.tickets-table thead{display:none}.tickets-table tr{background:#fff;border-radius:8px;box-shadow:0 2px 6px #00000014;margin-bottom:10px;padding:12px 14px}.tickets-table td{padding:4px 0;border:0;font-size:14px}.tickets-table td:nth-of-type(1):before{content:"#";opacity:.55;font-weight:600}.tickets-table td:nth-of-type(2){font-size:15px;font-weight:600;color:#222;white-space:normal;max-width:none;overflow:visible;text-overflow:clip}.tickets-table td:nth-of-type(3){color:#555;font-size:12.5px}.tickets-table td:nth-of-type(4){margin:4px 0}.tickets-table td:nth-of-type(5){color:#777;font-size:12px}.tickets-table td:nth-of-type(6){margin-top:8px}.btn-view{width:100%;padding:12px 16px;font-size:15px;min-height:44px}.admin-ticket-detail .back-button{width:100%;text-align:left;padding:12px 14px;font-size:15px;min-height:44px}.admin-ticket-detail .ticket-header{flex-direction:column;gap:12px;padding:14px;margin-bottom:14px}.admin-ticket-detail .ticket-meta{flex-direction:column;gap:4px;font-size:12.5px}.admin-ticket-detail .ticket-actions{flex-direction:row;flex-wrap:wrap;gap:10px;width:100%;align-items:center}.status-select{flex:1 1 60%;min-width:160px;font-size:15px;padding:10px 12px;min-height:44px}.ticket-content{gap:12px}.user-message,.existing-response,.response-form{padding:14px}.user-message h3,.existing-response h3,.response-form h3{font-size:14px;margin-bottom:10px}.response-form textarea{font-size:16px;padding:12px;min-height:140px}.response-form-options{flex-direction:column;gap:10px}.response-form-option{padding:8px 4px;font-size:14px;min-height:36px}}@media (max-width: 380px){.support-stats{grid-template-columns:1fr 1fr}}@media (max-width: 720px){.conv-bubble{max-width:100%;padding:12px 14px}.conv-bubble-meta{flex-direction:column;gap:2px;font-size:11.5px}.conv-bubble-body{font-size:14px}.conv-reply{padding:14px}.conv-reply textarea{font-size:16px;min-height:140px}}.crm-v4-container{display:grid;grid-template-columns:340px 1fr;gap:18px;align-items:start}.crm-v4-userlist{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:16px 14px;box-shadow:0 2px 8px #0000000a;display:flex;flex-direction:column;gap:12px;max-height:calc(100vh - 220px)}.crm-v4-userlist-title{font-size:15px;font-weight:700;color:#1f2937;display:flex;align-items:center;gap:6px}.crm-v4-filter-tabs{display:flex;gap:6px;flex-wrap:wrap}.crm-v4-filter-tab{padding:5px 12px;background:#fff;border:1px solid #e5e7eb;border-radius:16px;font-size:11.5px;font-weight:600;color:#4b5563;cursor:pointer;font-family:inherit;flex:1}.crm-v4-filter-tab:hover{background:#f8f9fa}.crm-v4-filter-tab.is-active{background:#ccfbf1;border-color:#0b7a6e;color:#0b7a6e}.crm-v4-search{width:100%;padding:8px 12px;border:1px solid #cbd5e1;border-radius:6px;font-size:13px;box-sizing:border-box}.crm-v4-search:focus{outline:none;border-color:#0b7a6e;box-shadow:0 0 0 3px 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